Key Services
RHE Group’s services can be loosely divided into four main categories.
Planning for Change - Complexities Overcome
Major business transformation projects are difficult to execute. The main reason is they are complex. Many “factors” need to be considered with numerous inter-dependencies across a wide range of disciplines involving many subject matter experts. They are beyond the knowledge of any one person or group of subject matter experts. If businesses are to avoid cost and time blowouts and achieve the proposed business benefits “promised” by major projects, then they must be able to handle this complexity and ensure that all involved can work in unison.
RHE’s Planning for Change methodology and toolset directly addresses this issue of complexity. Our approach is based on a holistic model containing all the factors affecting and affected by the change program plus their inter-relationships. This coherent knowledge base enables inter-dependencies to be clearly understood and readily communicated by and between all parties involved. As a result the unforeseen circumstances (that are the primary source of program failure) are dramatically reduced thereby significantly de-risking the change program. Experts working in unison succeed where experts working in isolation fail.
Business Agility & Decision Automation - Business Agility Achieved
In today’s competitive and cost constrained environment business agility and efficiency are more important than ever. RHE’s focus on addressing business agility and efficiency has never been more relevant.
RHE has an impressive record in helping its clients achieve the benefits of agility and efficiency – business benefits like: increased speed to market for new products and services; flexible sales and distribution channels and practices; ease and speed of customer interaction; consistent best practice decision making individuals); and transparent statutory compliance.
RHE was an early adopter of the “business rules” paradigm. Since 2004 we have been using and maturing approaches and tools that revolutionise how our clients define, deploy and evolve the decisions that underpin and differentiate their business. This is done by business analysts with business experts and with no programmers involved.
Our decision centric approach fits perfectly in an agile software development environment achieving the goals of speed, design and implementation, and accuracy of outcome without creating undue client dependence on vendor support. Furthermore it fits well with a “don’t fix if not broken” mindset, enabling us to overcome the impediments of legacy systems by extension and integration, rather than unnecessary expensive and disruptive full system replacement.
Enabling decisions to be rapidly changed and redeployed by the business with minimum system impact or technical intervention, lies at the core of business agility.
Infrastructure Optimisation - Investment Directed Wisely
Today’s IT environments are characterised by rapid data growth, increasing system complexity, changing and demanding business requirements, demand for improved productivity and more cost-effective delivery and operation. Not only must business and IT decision makers meet the resulting challenges but they need to do so by being appropriately innovative, choosing from an ever changing range of options and doing so within tight financial constraints.
In today’s competitive and cost constrained environment business agility and efficiency are more important than ever. RHE’s focus on addressing business agility and efficiency has never been more relevant.
RHE specialises in supporting this decision making and the subsequent implementation of infrastructure systems and services. Our core competencies in analysing infrastructure requirements, scoping solutions, supporting business case development, together with detailed infrastructure design, selection, implementation and support, enable us to maximise our clients’ return on investment (ROI) on IT infrastructure spend. Our modeling based approach enables us to handle the complexities of the various and inter-dependent layers of IT environments, doing so in a way that ties them to business goals and outcomes.
RHE specialises in infrastructure consolidation via Virtualisation from desktop to server. We see this as key for designing and implementing cost-effective infrastructures. Likewise our expertise in ITIL3, best practice Services Management, is key for managing IT environments for best and most cost-effective service outcomes. Better return on investment and lower on-going cost of ownership are the goals. RHE has a number of strong partner relationships with leading infrastructure suppliers. We have a deep understanding and experience in providing solutions that use and integrate their products to their best effect. These partner relationships include Sun, Symantec, VMware, Hitachi, Commvault, Cisco and Microsoft.
